Key Account Manager - Activation Specialist UK
Agicap
Sales & Business Development
London, UK
Posted on May 22, 2025
Created in Lyon in 2016 by French entrepreneurs, Agicap is one of the fastest scale-ups in Europe, with over 8000 customers and revenue growth above 100% YoY for the past 3 years. GP Bullhound has ranked us as the next most likely unicorn in Europe.
Agicap allows CEOs and Finance teams of SMBs and Mid-Market companies to efficiently manage and forecast their cash flow, pay their suppliers and get paid.
Cash is King, and Agicap fundamentally reshapes the way companies manage one of their greatest pain points.
Our ambition is to become the global financial management solution for SMEs and Mid-Market companies worldwide.
To help us get there we have raised 4 rounds of fundings so far, with prestigious VC funds including Greenoaks, Partech, BlackFin and most recently in November 2024 of €45M with AVP.
These additional resources further fuel our product innovation, allowing us to grow significantly the team by welcoming new talents and accelerating our international expansion across Europe. We are now over 500 people.
We believe our success comes from our highly passionate and dedicated teams, committed to building a company where people can grow and build their careers. We are constantly looking for great talents, aiming for excellence and ready to join our ambitious adventure!
Our Key Account Management Teams play a key role in Agicap’s growth and retention strategies. As a Key Account Manager with an activation focus you support the Finance teams and C-Suite of our customers in reaching their business objectives with Agicap. This is a pivotal part of our Customer Success function alongside Implementation and Customer Success Tech.
What you will do:
KAM scope:
- Manage a portfolio of our most important customers, to drive product engagement, problem-solve, and add value to the customer’s existing setup, throughout their lifecycle with Agicap.
- Positioning yourself as an expert in cash management to advise clients during the account management phase of a customer, so that they can use Agicap optimally over the long term.
- Deeply understand and qualify customers’ needs to built-in custom and innovative data and workflow structures within our broad treasury management platform.
- Ensure a high level of satisfaction on the portfolio, measured in particular through activation and gross retention rates.
- Identify concrete use cases for the solution and assess the return on investment (ROI) for the customer.
- Provide feedback to Customer Success, Marketing, Business Development and Product teams to improve processes and the product.
Activation scope:
- Dive deep into Treasury and Corporate finance workflows to continuously improve our customers’ tool set-up
- Become a product expert and use this to maximise the value and ROI that customers get out of our product as well as to act as an enabler for internal knowledge transfer
- Develop a strong understanding of customer needs and act as an advocate for our customers into the organisation
- Work closely with our Commercial Account Managers to identify growth opportunities within your portfolio
- Cooperate closely with adjacent teams to ensure our customers reach their desired business objectives
What you need to succeed:
- You have successfully completed your studies with a Bachelor's or Master's degree, ideally in Business Administration, Finance, Economics, International Business, or a related field.
- You have ideally 3 years of professional experience in (Key) Account Management or Sales (ideally in the Tech or SaaS environment). Alternatively, you have gained similar professional experience as a finance specialist (Controlling, Treasury, Accounting).
- Proficiency in English at C2 level.
- You have solid prior knowledge in the field of finance (especially Controlling, Treasury, Accounting) and experience in sales (especially Upsell, Cross-sell, Renewal).
- You are a team player and motivated to work cross-departmentally in an international and fast-growing environment.
- You find creative solutions to problems and are characterized by a hands-on mentality, a structured and independent working style, as well as an empathetic personality.
- Your entrepreneurial thinking makes you a competent, reliable, and trustworthy partner who does not want to sell anything but instead develops solutions with customers that create real added value.
- Ideally, you already have experience with CRM systems (e.g., Gainsight), ticketing, or project management software.
- The ability to excel in a dynamic growth environment, quickly adapt to challenges and keep a positive attitude.
- Excellent listening skills, customer-centric mentality and empathy towards users and customers.
- Ability to work with diverse teams (Sales, CS, Tech, Product, etc.).
What's In It For You:
- Perfect moment in terms of growth and opportunities to join our adventure
- Competitive salary
- Fast learning environment, entrepreneurship and team spirit
- An incredible team of entrepreneurs
- Thursday beers and afterworks with the team
Looking forward to meeting you !