hackajob is collaborating with Monument to connect them with exceptional professionals for this role.

Role: Tech Project Manager

Location: London (Oxford Circus)

Hybrid: 2 days per week in the office

Reporting to: Chief Operating Officer

About Monument

We’re a challenger bank with a bold ambition: to transform the financial experience of

the mass affluent - an incredibly valuable community that has been underserved for far

too long.

We’re inviting the mass affluent to join a growing mindset that believes there’s more to

wealth than money. And we are dedicated to providing a service experience that leaves

clients in no doubt that we treat their wealth with the same care, dedication, and

thoughtfulness as if it were our own.

“I’m looking for something unrealistic - an organisation that looks after my money as if

it were their own.”

Monument Client (ex-Barclays Premier, HNW profile)

Role

The Tech Project Manager will play a central role in delivering Monument’s strategic

technology initiatives, from platform enhancements and automation to new product

integrations.

Reporting to the Chief Operating Officer, this role exists to ensure that the right

projects are delivered at the right pace, with clear ownership and measurable impact.

You’ll translate business ambition into actionable delivery plans, coordinate teams

across Technology, Operations, Product, and Compliance, and help drive Monument’s

evolution as a digital-first bank.

This role suits someone who blends technical understanding with strong

organisational discipline, a natural problem-solver who brings structure to complexity,

energy to collaboration, and clarity to execution.

Example projects may include cloud infrastructure scaling, API integrations, data

platform transformation and new vendor onboarding. You’ll also help identify and

deliver opportunities were automation and AI can drive operational efficiency and

better client service.

Finally, this role will be a key contributor to the COO’s delivery agenda, providing

visibility across the executive team.

MONUMENT - PUBLIC INFORMATION

How You’ll Make an Impact

• Lead the planning, coordination, and execution of multiple technology projects
  
  

across Monument.

• Act as the bridge between technical and non-technical teams, ensuring
  
  

alignment on goals, scope, and delivery timelines.

• Develop clear project frameworks defining milestones, dependencies, and
  
  

success criteria to keep initiatives on track and on budget.

• Support Monument’s digital transformation, working with the CTO, Product, and
  
  

Engineering teams to deliver scalable, cloud-native solutions.

• Drive process improvement and automation initiatives that enhance operational
  
  

efficiency and client experience.

• Partner with Risk and Compliance teams to ensure projects meet all regulatory
  
  

and governance standards.

• Use data and insights to monitor project progress, identify risks early, and
  
  

implement corrective actions proactively.

• Manage relationships with external vendors and technology partners, ensuring
  
  

smooth delivery and quality outcomes.

• Champion clarity, transparency, and accountability in every stage of delivery,
  
  

ensuring the leadership team has visibility on progress and impact.

In Your First Year, You Will

• Deliver 2-3 high impact technology projects end-to-end
• Establish a consistent delivery framework across multiple business
  
  

areas/workstreams

• Build trusted partnerships with Product, Engineering, Operations and Risk
  
  

teams

• Identify and deliver automation or tooling improvements that save measurable
  
  

time or cost.

We’re Looking for Someone Who Is

• An experienced project manager or delivery lead with a track record of
  
  

successfully managing complex technology projects.

• Confident working across both business and technical domains, you can
  
  

understand engineering challenges while communicating clearly with

executives and stakeholders.

• Skilled in project management frameworks (Agile, Scrum, or hybrid delivery
  
  

models) and experienced using tools like Jira, Confluence, or Notion.

• Adept at managing multiple initiatives simultaneously, with strong prioritisation
  
  

and time-management skills.

• An articulate communicator who can influence (senior) stakeholders and inspire
  
  

teams.

• Technically fluent - familiar with modern technology environments including
  
  

cloud platforms (AWS preferred), APIs, and digital banking systems.

MONUMENT - PUBLIC INFORMATION

• A natural collaborator who brings clarity and calm to complex, fast-moving
  
  

projects.

• Curious and forward-thinking, eager to explore how emerging technologies
  
  

(including AI and automation) can improve delivery and efficiency.

Desirable

• Experience in banking, fintech, or other regulated financial services.
• Familiarity with DevOps principles, CI/CD pipelines and agile engineering
  
  

delivery is beneficial.

• .
• Exposure to transformation or migration projects in cloud or data
  
  

environments.

• Formal certifications (e.g. PMP, PRINCE2, AgilePM) are beneficial but not
  
  

essential.

Values

Our culture and values align with our mission to truly understand and offer exceptional

service to our clients.

The Monument team are all here because we are passionate about building so much

more than a bank. We want to be renowned for giving people a service experience that

leaves them in no doubt that we appreciate what their time and lives are worth.

We will be known for our integrity, attentiveness, sense of community and innovation.

We build strong relationships through trust and a keen eye for detail. Our commitment

and collaboration delivers an attentive and outstanding service offering. All combined

with our community, both internal and external, our approach to diversity and our

pursuit for innovation, we will help our clients and colleagues to do more and be more.