Invoice Query Administrator
Hackajob
Slough, UK
Posted on Mar 25, 2026
hackajob is collaborating with Evri to connect them with exceptional professionals for this role.
Position: Invoice Query Administrator
Contract Type: Fixed Term Contract 9-12 months
Location: Slough
Shift: Mon - Fri
Join the UK’s premier parcel delivery company
What You’ll Do
We are currently hiring for an Invoice Query Administrator based in Slough on a hybrid working basis (3 days working from home – after probation period) Monday - Friday 9am - 5.30pm.
The invoice Query Administrator is responsible for logging, investigating & resolving customer invoice queries.
Key Role Responsibilities
Input customer invoice queries received by telephone or in writing
Investigate queries, calculate any credit due and recommend credit value where necessary, in particular specific credit reasons
Work within specified timescales for resolution of Invoice Queries within allocated locations
To assist outside of allocated locations as required.
To complete daily & weekly log sheet of work processed
What We Can Offer You
We’re proud to offer a workplace where everyone can thrive. Here’s what you can expect:
Annual Leave: At least 28 days of annual leave (including Bank Holidays).
Career Progression
Inclusive Benefits: Access to flexible perks including shopping vouchers, insurance, and healthcare.
What We’re Looking For
Customer Service experience
Excellent telephone manner
Knowledge of Microsoft Word, Excel & Outlook
Team player with ability to remain focused on task
At Evri Premium, we know we only grow if our people do too. That’s why we’re committed to building a truly inclusive and diverse workplace where everyone can bring – and be – their whole authentic selves. We’re on a journey to better represent the customers we serve around the UK. We’re committed to removing barriers and ensure that each person at Evri Premium is valued for who they are, and what they bring to our business.
Position: Invoice Query Administrator
Contract Type: Fixed Term Contract 9-12 months
Location: Slough
Shift: Mon - Fri
Join the UK’s premier parcel delivery company
What You’ll Do
We are currently hiring for an Invoice Query Administrator based in Slough on a hybrid working basis (3 days working from home – after probation period) Monday - Friday 9am - 5.30pm.
The invoice Query Administrator is responsible for logging, investigating & resolving customer invoice queries.
Key Role Responsibilities
Input customer invoice queries received by telephone or in writing
Investigate queries, calculate any credit due and recommend credit value where necessary, in particular specific credit reasons
Work within specified timescales for resolution of Invoice Queries within allocated locations
To assist outside of allocated locations as required.
To complete daily & weekly log sheet of work processed
What We Can Offer You
We’re proud to offer a workplace where everyone can thrive. Here’s what you can expect:
Annual Leave: At least 28 days of annual leave (including Bank Holidays).
Career Progression
Inclusive Benefits: Access to flexible perks including shopping vouchers, insurance, and healthcare.
What We’re Looking For
Customer Service experience
Excellent telephone manner
Knowledge of Microsoft Word, Excel & Outlook
Team player with ability to remain focused on task
At Evri Premium, we know we only grow if our people do too. That’s why we’re committed to building a truly inclusive and diverse workplace where everyone can bring – and be – their whole authentic selves. We’re on a journey to better represent the customers we serve around the UK. We’re committed to removing barriers and ensure that each person at Evri Premium is valued for who they are, and what they bring to our business.