With a mission to enhance the efficiency and performance of every business, Odoo offers all-in-one open-source software covering 70+ business applications such as Sales, Accounting, Manufacturing, Inventory, and more. It's flexible for businesses of all scales and industries, and with a more affordable price. Odoo effortlessly becomes the preferred choice for entrepreneurs across the globe.

Join a vibrant and innovative team, working within an organization that values independence, flexibility and personal growth. As an Account Manager in our Customer Success Team (Direct / Indirect), you'll be responsible for our existing customer's subscription renewals, retention & satisfaction. You'll be handling your own portfolio of around 200 different companies within the APAC region (ranging from a small independent store to a large scale manufacturing company etc.) using Odoo as a software solution for their business processes. The companies you'll be in touch with are end-customers and resellers ('Official Partners') of Odoo. Your job will be to analyse and detect existing pain points in the management software of your customers and provide or up-sell Odoo solutions to improve their efficiency and to ensure a smooth collaboration between all parties involved.

You'll be working in a small, fun and young team with a 'play hard, work hard' mindset.

Your responsibilities include:

• Contacting and developing end customers and resellers of Odoo
• Acting as the key interface between the customer and all relevant divisions
• Build long term relationships with Odoo partners and your customer portfolio (growth)
• Excel in transversal sales & product demonstration
• Main focus is 80% on sales (renewals & up-sell opportunities)

MUST HAVE

• Bachelor degree or higher
• Bilingual (English + Malay / Taiwanese)
• Strong software and new technology awareness
• Excellent communication skill, you like to negotiate and to achieve targets
• Have a proactive & sales-driven mindset
• Organized way of working
• Problem solving attitude

NICE TO HAVE

• 1 - 3 years relevant experience in sales and/or account management
• Immediate availability