Director, Business Intelligence
Cognism
WHO ARE WE
Cognism is the leading provider of European B2B data and sales intelligence. Ambitious businesses of every size use our platform to discover, connect, and engage with qualified decision-makers faster and close more deals. Headquartered in London with global offices, Cognism’s contact data and contextual signals are trusted by thousands of revenue teams to eliminate the guesswork from prospecting.
Your Role:
We’re looking for a highly hands-on, commercially minded Director of Business Intelligence to build and own Cognism’s end-to-end data and analytics environment. You’ll lead a player–manager BI function responsible for architecting our data lake, warehouse, ETL/ELT pipelines, modelling layers, governance frameworks and visualization systems. The role partners closely with the C-suite, delivering accurate insights, consistent KPIs and scalable analytics for a global SaaS business.
Key Responsibilities:
- Design and implement Cognism’s complete data architecture, including warehouse, lake, ETL/ELT pipelines, modelling layers and BI tooling.
- Build and lead a BI organisation spanning data engineering, analytics engineering and BI/insights.
- Own Cognism’s KPI framework, ensuring consistent definitions across ARR, churn, NDR/GDR, pipeline performance, product usage and people metrics.
- Deliver Executive and Board-level dashboards, reporting and insights that drive decision-making.
- Partner with GTM, Product, CS, People and Finance to improve forecasting accuracy, churn prediction, GTM efficiency and product adoption.
- Establish data governance, including data quality, access controls, lineage and documentation.
- Collaborate with Product and Engineering on event tracking, data capture and instrumentation.
- Champion self-serve analytics and improve data literacy across Cognism.
Key Requirements:
Must have:
- 10+ years’ experience in BI, analytics, data engineering or data architecture in a SaaS / recurring revenue environment.
- Hands-on operator with expert SQL and strong data modelling foundations (player–manager mindset).
- Direct experience designing modern data stacks (warehouse, ETL/ELT, BI tools — technology agnostic).
- Proven ability to build and manage BI or data teams in Series C+ or high-growth SaaS companies.
- Strong command of SaaS metrics including ARR, churn, NDR/GDR, pipeline conversion and product usage analytics.
- Excellent cross-functional partnership skills across GTM, Product, CS, People and Finance.
- Outstanding communication and insight generation, with executive-ready presentation capability.
Advantageous:
- Exposure to data governance frameworks, metadata management or observability tooling.
- Experience supporting multi-entity, multi-product or global SaaS environments.
- Background in Finance, RevOps, Engineering or Product analytics.
WHY COGNISM
At Cognism, we’re not just building a company - we’re building an inclusive community of brilliant, diverse people who support, challenge, and inspire each other every day. If you’re looking for a place where your work truly makes an impact, you’re in the right spot!
Our values aren’t just words on a page—they guide how we work, how we treat each other, and how we grow together. They shape our culture, drive our success, and ensure that everyone feels valued, heard, and empowered to do their best work.
Here’s what we stand for:
✅ We Are Nice! We treat each other with respect and kindness (because life’s too short for anything else).
🤝 We Are Collaborative. We’re in this together—great things happen when we work as one.
💡 We Are Solution-Focused. Every challenge is just an opportunity in disguise.
💙 We Are Understanding. We empower and support each other to do our best work.
🏆 We Celebrate Individual Contributors. Every role matters, and so do you!
At Cognism, we are committed to fostering an inclusive, diverse, and supportive workplace. Our values—Being Nice, Collaborative, Solution-Focused, and Understanding—guide everything we do, and we celebrate Individual Contributors. We welcome applications from individuals typically underrepresented in tech, so if this role excites you but you’re unsure if you meet every requirement, we encourage you to apply!